Reflecting & Reminiscing: People Who Were There

Listening Is Caring: The Importance of the Student Experience

Many of the students who walk through the doors of community colleges have already been told they are not college material, or they are experiencing circumstances that can easily discourage or prevent them from succeeding. Nevertheless, these students bring with them their hopes and aspirations—and are depending on college faculty and staff to help them find success. In order to help students find the success they seek, we must understand what they are experiencing, both in and out of the classroom. And the only way to truly understand the student experience is to ask students about it and really listen to what they tell us. The following excerpts from interviews with two community college leaders stress the importance of connecting with and listening to students.


Phillip Neal

Sunita Cooke


Coming Up Next: CCCSE’s Pioneer, Kay McClenney


Conversations About Equity

As open access institutions, community colleges enroll many students who have been historically underserved and underrepresented in higher education. While open admissions is a step toward equality, it does not achieve equity—that is, meeting every student where they are and ensuring they have the support they need to succeed. The following excerpts from interviews with national higher education leaders focus on this issue of utmost importance.


Michael Baston

Steven Gonzalez

Tia Brown McNair

Lynn Tincher-Ladner


CCCSE’s Startup Story

There would be no CCCSE without the groundbreaking work of NSSE, the tireless advocacy of researchers and leaders in the community college field, the generous grants from The Pew Charitable Trusts and Lumina Foundation, the steadfast support from the Community College Leadership Program at The University of Texas at Austin, or the dedicated and brilliant minds of the people involved on the ground since the beginning. We owe everything to this story!


The Need

The Vision

The Support

The Survey


See the whole story on our YouTube channel.