What Colleges Learn From SENSE

SENSE gives colleges an early look at how students experience the critical first weeks of college—when they are beginning classes, navigating college processes and services, establishing goals, and encountering conditions that can support or hinder their progress. 

Results help colleges identify where students are gaining momentum, where they may be struggling, and where institutional practices and supports can be strengthened.

Early insight during the survey period

As SENSE is administered, colleges have real-time access to survey responses through interactive dashboards. These early results allow college leaders and campus teams to monitor student experiences as data are collected, examine differences across student groups, and identify issues that may warrant attention while the term is still underway. 

Real-time results are unweighted and are designed to support timely conversations and action. 

Four focus areas provide an early view of conditions and supports that may affect students' progress.

Barriers and Conditions for Progress

Understand the circumstances that may make it more difficult for students to stay enrolled and make progress, including: 

  • Course availability and scheduling 

  • Access to and receipt of financial assistance 

  • Opportunities to communicate basic-needs concerns 

  • Missed classes, assignments, and access to required course materials 

  • Work, caregiving, and commuting commitments 

  • Financial, transportation, housing, food, technology, health, and other challenges that could lead students to withdraw from classes

Student Services

Explore whether students know about, use, and are satisfied with key student services, including: 

  • Academic advising and counseling 

  • Career counseling 

  • Transfer advising and counseling 

  • Services for active military members and veterans 

  • Services for students with disabilities 

Academic Support Services

Examine students' awareness, use, and satisfaction with academic resources designed to help them succeed, including: 

  • Tutoring 

  • Computer labs 

  • Academic coaching 

  • Library services 

Essential Services

Understand students' awareness, use, and satisfaction with services that can help address needs outside the classroom, including: 

  • Childcare 

  • Transportation 

  • Mental health services 

  • Health care 

  • Housing assistance Food assistance 

Deeper Insight to Plan, Align, and Improve

Following the survey administration, final SENSE results provide a more complete picture of the entering-student experience. Colleges receive weighted results, national context, additional opportunities to disaggregate results and explore relationships among survey items, and access to a student respondent data file.

The final dashboards include the four focus areas available during the survey period and add four more, providing results across eight focus areas in total.

Early Engagement and Momentum

Explore how students experience their transition into college and begin building momentum, including: 

  • Their experience with dual enrollment before college 

  • Whether the college feels welcoming 

  • Connections with faculty, staff, and other students 

  • When students register for classes 

  • Participation in orientation 

  • Enrollment in college success or first-year experience courses 

  • Whether courses connect with students' interests and passions 

Advising

Understand how students experience advising and whether they have consistent access to someone who can help them navigate college, including: 

  • Whether students meet with an advisor before registering 

  • Awareness, use, and satisfaction with advising services 

  • Students' primary source of academic advising 

  • Whether a specific person has been assigned to help them 

  • Whether students know when their next advising session should occur 

Academic and Career Direction

Examine whether students are developing a clear sense of where they are going and how college connects to their goals, including: 

  • Students' educational goals 

  • Transfer plans and intended majors 

  • Career interests and intended career paths 

  • Academic plans and expected time to completion 

  • Transfer requirements and opportunities 

  • Information about in-demand jobs, earnings, and career skills 

  • Opportunities such as employer shadowing and internships 

Teaching and Learning

Explore students' early classroom experiences and the practices that can help establish clear expectations, connection, and support, including: 

  • Students' preferred ways of taking classes How instructors connect students with academic and essential support services 

  • Whether instructors learn students' names and help students connect with one another 

  • Whether expectations for grading and attendance are clear 

  • Whether students receive syllabi and instructor contact information The time students spend preparing for class 

Turn Early Insight Into Action

Together, these results help colleges understand both the conditions students bring with them and the experiences the college creates for them. 

Colleges can use SENSE results to: 

  • Identify strengths and gaps in the entering-student experience 

  • Examine how experiences differ across student groups 

  • Strengthen onboarding, advising, support services, and classroom practices 

  • Identify barriers that may interfere with student progress 

  • Inform strategic planning, accreditation, and continuous improvement 

  • Track how institutional changes affect the experiences of entering students over time 

SENSE helps colleges move from understanding what students experience in their first weeks to identifying where changes in policy, practice, and support can help more students build early momentum and stay on a path toward their goals.